Not too long ago, I went to my favorite store, Best Buy. I located my product and advanced toward the register to make my purchase. The cashier was an attractive, young, petite girl, who obviously thought she was cute. Now, keep in mind, I do not like to shop, so my objective is always to get in and get out. I really don't care who waits on me, I just want to bounce as soon as possible. There was one customer ahead of me, whom I noticed got a warm "Hello how are you?", "Did you find everything you needed", and "Have a nice day" from the aformentioned cashier. As I approached I got his stinky vibe off of this girl..like "how dare he come to my job, pick up some merchandise, come into my line, support my occupation, by wanting to buy some ish"...No greeting, which is cool, I'm friendly to all, but if I don't have to say anything, and I don't know you anyway, I'm good. However coming from a customer service background, I know that you cannot act this way towards customers, and you need to at least be cordial. Blood pressure rising....Now as she scans my product, it seems as if she's trying to get this over as soon as possible..blood pressure continues to rise.....Once the transaction is completed, she says the total and I swipe my card. I sign the scanner screen and my receipt prints. She puts in in the bag, doesn't hand me my merchandise and I get no "have a nice day". Now for those that know me, I am a generally nice guy and I've put up with a lot of crap in my years, the buildup of which has made me into a new, improved, not so nice person when provoked...I managed to be a Christian for once and maintained my David Banner mode instead of "Hulk-ing" out, because when I do, I have been known to bring customer service reps to tears (another story, another day)... So what made this girl treat me in this fashion?
Well, America (especially Black America) has become increasingly infatuated with the way things, and people look. This is incredibly shallow and ignorant, and people should know better. Which leads me to think that if I looked like Tyson Beckford or Shemar Moore, life would be so much easier. Well, I can't help that, so that is neither here nor there, and the issue here is terrible customer service... First of all, clowns who are prettier than girls usually are more interested in men than women are..Tyson Beckford has been with more men than the most active female, and therefore his objective in Best Buy would have been the same: to buy his product and bounce. He would not be interested in you, missy, he has another dude prettier than you waiting for him at the crib, and that's why he's buying the Tyler Perry movie, to go home and snuggle with him. (the verdict is still out on Shemar, so use the same scenario, but replace the dude with a chick--LOL) Secondly, I am not trying to "scoop" you, holla, or whatever the new lingo is these days, I just want my product and to be treated as a human being. Third, and most importantly, you are in customer service, and it is your job to be at least cordial to EVERYONE!!! Granted, in customer service mode, I will always be nicer to women than men, it's only right..LOL! But I don't care what she looks like, she can be over 300 lbs., and I'm going to be just as helpful to her as I would be to a broke Halle Berry looking chick. And when my brothers come through, I will be cordial to them as well, although not as much, ha, ha.
So in conclusion, this chick and all like her need to tighten up their customer service skills, or find other employment quickly...If a bunch of pretty dudes is what they have to have at work, I suggest they go to NY and apply at a male modeling agency, where she can compete for male attention with males and females alike. Or, go apply to be Shemar Moore's personal assistant.
I may not be able to control the Hulk next time, and I will get your shallow, superficial, ignorant tail fired after I curse (real curse words too, all Christianity will be forgotten for a few minutes) you out!!!! Oh and I'm not afraid of your brothers, uncles, fathers, or anyone you may go get..they can get some too!!! LOL!
DLP1212
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